Our Products - Heritage and Authentic Craftsmanship
The majority of our products are carefully handcrafted by skilled artisans, while some pieces are produced using modern manufacturing methods while maintaining high-quality standards.
For handmade products, each piece is one-of-a-kind and carries a unique character that reflects authentic heritage and craftsmanship. You may notice slight variations in colors, dimensions, or details between handmade pieces. These variations are not defects, but rather proof of authentic handcraftsmanship and the uniqueness of each piece. No two pieces are exactly identical, and this is what makes your product special and distinctive.
Shipping & Processing Time
- Order Processing Time: All orders are carefully prepared, packaged, and handed over to international carriers within 1 to 3 business days from the date of order confirmation.
- International Transit Time: Once dispatched, orders are delivered within 7 to 21 business days, depending on product availability, order volume, and destination.
- Please note: Estimated shipping times do not include weekends or public holidays.
Shipping Costs
Shipping fees are added on top of the product price and vary depending on the size and weight of the item as well as the destination. Shipping costs will be calculated automatically at checkout.
- Shipping costs include full premium packaging, custom handling, and secure crating for your order to ensure it arrives safely.
Order Tracking
Once your order is shipped, you will receive a Shipping Confirmation email containing a tracking number to monitor the status of your shipment at any time.
Important Notes
• Delivery times may occasionally be delayed due to external factors such as international customs clearance procedures or severe weather conditions.
• If the shipment is returned to us because the recipient was unavailable or provided an incorrect address, the customer will be responsible for any additional fees required for reshipping.